FAQ’S
WHERE IS THE VICE WINE BASED?
All of our wines are from Napa Valley, California. Our Estate and HQ is located in St Helena, Napa Valley.
WHAT IF I WANT TO ORDER IN BULK?
Please contact us here if you would like to order 5 or more cases and we will be happy to accommodate you. Please also visit our Corporate Gifting page for some ideas!
WHAT HAPPENS WHEN YOU RUN OUT OF EACH BATCH?
All of our batches are limited edition. We will continue to make new batches in new grape varietals, and will always have something for everyone. We will always have our “House” wines in stock and those will be consistent with each vintage.
WHAT IS YOUR SHIPPING POLICY?
Please refer to our Shipping Policy page, if you still have questions please e-mail us at Armando@thevicewine.com
HOW DO I SCHEDULE A VIRTUAL TASTING?
Please visit our Bookings page to check availability. As always, you can e-mail us if you do not see your requested date.
DOES THE VICE SPONSOR CHARITY EVENTS?
We love getting involved with our community and Charitys that align with our brand values. Please contact us if you are interested.
DOES THE VICE OFFER cORPORATE GIFTING?
Absolutely! We work with a variety of companies and are happy to put together custom gift packages for your needs. Please contact us here for all inquires.
HELP! MY ORDER CAME AND ITS BROKEN!
All orders are packed with great care, however if you should receive a broken bottle in your order, please contact us at armando@thevicewine.com and we will replace the bottle(s) at no charge to you.
can i come visit you in napa?
We would love to host you! Please feel free to book online here or email us for a custom experience.
I HAVE A SPECIFIC QUESTION...
Please feel free to send us any questions or comments through our contact page or email us directly here. We will get back to you within 48 hours!